Terms and Conditions for Plume Drapes
Welcome to Plume Drapes. These Terms and Conditions govern your use of our online platform and the services we offer. By accessing or using our site, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Services Provided
Plume Drapes specializes in bespoke home furnishings. Our services include, but are not limited to, made-to-measure curtains, custom curtain tailoring, unique curtain design, expert fabric selection and consultation, professional installation services, and advanced motorised curtain solutions.
2. Orders and Customization
- All orders for made-to-measure and custom items are subject to final measurements and design specifications approved by the client.
- Once an order for a bespoke item has been confirmed and production has begun, modifications or cancellations may not be possible or may incur additional charges.
- Fabric samples are provided for guidance; slight variations in color or texture may occur between samples and final products due to manufacturing processes.
3. Pricing and Payments
- Prices for all products and services are quoted in Pounds Sterling (£) and are subject to change without prior notice.
- A deposit may be required upon order confirmation, with the full balance due upon completion or prior to installation, as specified in your individual agreement.
- Payment methods accepted will be specified at the time of purchase.
4. Installation Services
- Our professional installation services are carried out with the utmost care.
- Clients are responsible for ensuring the installation area is clear and accessible on the scheduled date.
- Any specific requirements or potential difficulties regarding installation should be communicated in advance.
5. Warranties and Guarantees
- Plume Drapes stands by the quality of its craftsmanship and materials. Specific warranties for products and services will be provided with your quotation or order confirmation.
- This does not affect your statutory rights.
6. Limitation of Liability
Plume Drapes will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service; any conduct or content of any third party on the service; any content obtained from the service; and unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
9. Contact Information
For any questions about these Terms and Conditions, please contact us:
- Plume Drapes
- 17 Kingfisher Lane, Suite 3, Norwich, Norfolk, NR1 1PT, United Kingdom